Contact Us

Need Help with your Order?

Call: 508-356-8175 during business hours 8:30 - 5:30 p.m. Pacific Standard Time

Orders ship Monday - Friday at 5 PM Eastern Standard Time.

Order confirmation is emailed immediately, and tracking numbers are supplied within 24 hours from

You may access our Shipping and Returns policy or click here for FAQ

Need to Request Samples?

Medical professionals interested in our starter sample kits, must register here and call 508-356-8175 to confirm account setup. Please note: starter sample kits are limited to new requests only due to limited supply.


We are experiencing unprecedented orders volumes and delivery delays due to COVID-19 and mail delivery timeframes are not guaranteed by our mail carriers. 

Orders placed before 12 PM EST Monday - Thursday typically arrive within 3-8 business days with USPS FIRST CLASS shipping. Orders received after 6:30 AM Friday are processed on Monday. 

PRIORITY mail is delayed by 1 day when accounting for weekends and holidays. Our PRIORITY three-day service commitment will be extended based on destination due to COVID-19. Customers receive product tracking and insurance from USPS on PRIORITY Mail parcels only.